2 of the candle jars were smashed.
We are sorry to hear that two of your candles arrived broken. I will have someone from the team reach out to you to arrange replacements of your broken items. If you need anything else please reach out to us at 866-445-9993 Mon - Fri 8am - 5pm EST.
Ordered several candles w prompt delivery in 2 boxes. Large box was well padded. Small box had only 1 candle and it was broken in several pieces that it was unusable.
Hello Ms. Bresani,
We are sorry you received a broken item. I have someone from our customer service team reaching out to you directly to resolve. We are happy to either replace the candle, issue you a gift card for a little extra, or to refund the purchase. We hope this will help to rectify this situation.